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Live Chat Services

Live Chat Services

 

Communicate with your site visitors and customers in real-time. Great as a marketing and support tools. After all, why not give a human touch to your websites.

 

Our Live Chat Services can be buy separately as a standalone package for those who already have a websites, or as an add-ons to any of our hosting package.

 

Hosted on our very own chat servers which was tweaked to cater for high volume of active chat simultineously.

 

 

Configuration
LC1
LC3
LC4
LC5
No of operators
3
5
7
10
No of departments
0
2
5
Unlimited
Full Branding
No
Yes
Yes
Yes
Secure SSL Chat
No
No
Yes
Yes
Detailed Reporting and Statistics
No
No
No
Yes
Standalone Price (Monthly)
RM55
RM130
RM260
RM1,050
Standalone Price (Yearly)
RM550
RM1300
RM2,600
RM10,500
Buy Standalone Now
Buy Now
Buy Now
Buy Now
Buy Now
Add-Ons to Monthly Hosting Package
RM40
RM80
RM165
RM660
Add-Ons to Yearly Hosting Package
RM400
RM800
RM1,650
RM6,600

 

Click at the Buy Now button to add the item to shopping cart.

 

IMPORTANT INFORMATION

1. The Add-Ons prices is only applicable when you buy it during your hosting sign-up. Normal standalone package price will be applicable if you order after that.

 

2. Your live chat services will be hosted on our own dedicated server fully tweaked to allow smooth sailing chat without affecting your websites bandwidth and storage.

 

 

 

 

 

 

Special Offer

Buy 5GB of Foundation Webhosting plan for only RM300 (Normal price RM500, Save RM200). Hurry offers end on 31 December 2007.

 

 

Our Live Chat Services comes with the following features (subject to the limit as shown on the configuration table on the left).

 

Chat Features

 

- Multiple Simultenous Agents.

- Multiple Departments.

- Intelligent Chat Distribution.

- Agent to agent transfer.

- Operator to operator chat.

- Intuitive Windows-based agent interface.

- Ability to accept / reject incoming chat requests.

- Unlimited simultenous chat.

- Secured SSL based chat.

- Canned response manager.

- Push images, links, pages, proactive messages.

- Ability to chat in multiple language.

- Emotions.

- Leave a message while offline.

 

Chat Initiation

 

- Visitor initiated chat from website/ email.

- Invite visitor to chat.

- Force chat.

 

Activity Monitor

 

- Real-time Site Activity Monitor.

- Monitor 1000's of visitors simultenously.

- Visitor history.

- Visitor browser type, country, browsing history.

- Visitor time spent per page.

 

Branding and Customisation

 

- Visitor's chat window fully customisable.

- Chat Button/ Icon fully customisable.

- Font, Colours and Font Style.

 

Reporting Analysis

 

- Chat Satisfaction Survey.

- Retrieve/ Search Chat Transcrip.

- Detailed Reporting and Statistics.